TfL 97139 - Bus Driver Quality Monitoring
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Description (from the notice)
The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to: • Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments • Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website • Provide adequate personnel to conduct the assessments • Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators
CPV 80000000 · UK4 tender notice · PA2023 · first published 28 Sep 2026
Lots
| Lot | Title | Value | Contract end |
|---|---|---|---|
| 1 | £2.2m | 27 Mar 2031 |
Notice history
- 28 Sep 2026: UK3 planned procurement notice
- 29 Sep 2026: UK4 tender notice
Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.