Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

BuyerScottish Government
StageOpen tender
Deadline20 Oct 2026, 12:00 UK time
Estimated value£650k
RegionUK-wide

This is a short summary. Read the official notice on Find a Tender for the full details, documents and how to respond. Buyer contact details are on the official notice; we don't republish them.

Description (from the notice)

The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.

CPV 73000000 · Legacy (pre-PA2023) notice · PCR2015 · first published 8 Sep 2026

Lots

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Notice history

Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.