Telephone-answering services tenders in East of England
We track 17 awarded telephone-answering services contracts (CPV 7951*) in East of England. 4 of them have a published end date between 9 Jan 2027 and 9 Apr 2028. The median published award value is £119k, and half of awards fall between £50k and £475k (17 awards with a value). 1 award notice in this category did not publish an end date.
Ending in 3-18 months4
Open tenders0
Median award£119k
Contracts tracked17
Contracts ending soonest (4 of 4)
| Contract | Buyer | Incumbent supplier(s) | Value | Ends |
|---|---|---|---|---|
| HCC 09/22 - The Provision of an Out of Hours Call Handling Service - AWARD
Contracts Finder · CPV 79512000 |
Hertfordshire County Council - Resources | Individual / sole trader (name not shown) | £475k | 31 Mar 2027
re-tender may already be under way
|
| GB-Kings Lynn: Out of Hours Homelessness Advice Service
Contracts Finder · CPV 79512000 |
Borough Council of King's Lynn and West Norfolk | Norse Group Limited | £46k | 31 Mar 2027
re-tender may already be under way
|
| Longhurst Out of Hours Call Centre
Contracts Finder · CPV 79510000 |
Echelon Consultancy Ltd | Appello Careline Ltd | £50k | 27 May 2027
re-tender likely from ~27 Nov 2026
|
| Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council
call-off
Contracts Finder · CPV 79512000 |
Hertfordshire County Council | Serco Limited | £17.8m | 31 Mar 2028
re-tender likely from ~30 Sep 2027
|
See all 4 in the renewal radar
Top buyers
| Buyer | Contracts | Value |
|---|---|---|
| Hertfordshire County Council | 3 | £23.0m |
| University of Bedfordshire | 3 | £274k |
| Epping Forest District Council | 3 | £225k |
| ATTAIN HEALTH MANAGEMENT SERVICES LTD | 1 | £11.4m |
| Breckland District Council | 1 | £734k |
| Hertfordshire County Council - Resources | 1 | £475k |
| Norwich City Council, | 1 | £330k |
| London Borough of Enfield | 1 | £55k |
| Echelon Consultancy Ltd | 1 | £50k |
| Borough Council of King's Lynn and West Norfolk | 1 | £46k |
Most frequent incumbents
| Supplier | Contracts | Value |
|---|---|---|
| Serco Limited | 2 | £22.6m |
| ORBIS PROTECT LIMITED | 2 | £137k |
| East of England Ambulance NHS Trust - Commercial Services [CallE | 1 | £11.4m |
| 4net Technologies Limited | 1 | £734k |
| West Midlands Ambulance Service University NHS Foundation Trust | 1 | £475k |
| NORSE COMMERCIAL SERVICES LIMITED | 1 | £330k |
| Echo-U Limited | 1 | £138k |
| Appello Smart Living Solutions Limited | 1 | £114k |
| SPS Doorguard Ltd | 1 | £71k |
| JONTEK LTD | 1 | £55k |
Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.