Telephone-answering services tenders in North West
We track 12 awarded telephone-answering services contracts (CPV 7951*) in North West. 2 of them have a published end date between 9 Jan 2027 and 9 Apr 2028. The median published award value is £1.4m, and half of awards fall between £65k and £5.0m (12 awards with a value). 1 award notice in this category did not publish an end date.
Ending in 3-18 months2
Open tenders0
Median award£1.4m
Contracts tracked12
Contracts ending soonest (2 of 2)
| Contract | Buyer | Incumbent supplier(s) | Value | Ends |
|---|---|---|---|---|
| NHSE440 - Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria
Contracts Finder · CPV 79512000 |
NHS England and NHS Improvement North West – Lancashire and South Cumbria | FCMS (NW) Limited | £2.9m | 31 Mar 2027
re-tender may already be under way
|
| Anti Corruption Reporting Service
call-off
Contracts Finder · CPV 79512000 |
Lancashire Constabulary | Crimestoppers Trust | £29k | 31 Jan 2028
re-tender likely from ~31 Jul 2027
|
See all 2 in the renewal radar
Top buyers
| Buyer | Contracts | Value |
|---|---|---|
| Crown Commercial Service | 4 | £430.2m |
| NHS England and NHS Improvement North West – Lancashire and South Cumbria | 2 | £5.8m |
| United Utilities Water Limited | 1 | £6.6m |
| Health and Safety Executive | 1 | £895k |
| Community Gateway Association Limited | 1 | £144k |
| Cirrus Purchasing | 1 | £65k |
| Lancashire Constabulary | 1 | £29k |
| Ofsted | 1 | £16k |
Most frequent incumbents
| Supplier | Contracts | Value |
|---|---|---|
| FCMS (NW) Limited | 2 | £5.8m |
| Serco | 1 | £211.9m |
| HINDUJA GLOBAL SOLUTIONS UK LIMITED | 1 | £211.9m |
| Concentrix TSC UK LTD | 1 | £6.6m |
| G4S GOVERNMENT AND OUTSOURCING SERVICES (UK) LIMITED | 1 | £5.0m |
| GO-CENTRIC LIMITED | 1 | £1.4m |
| Civica UK Limited | 1 | £895k |
| Careium UK Limited | 1 | £144k |
| Orca Business Support Limited | 1 | £65k |
| Crimestoppers Trust | 1 | £29k |
Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.