Telephone-answering services tenders in Wales
We track 4 awarded telephone-answering services contracts (CPV 7951*) in Wales. 2 of them have a published end date between 9 Jan 2027 and 9 Apr 2028. The median published award value is £1.3m, and half of awards fall between £82k and £1.5m (4 awards with a value). 1 award notice in this category did not publish an end date.
Ending in 3-18 months2
Open tenders0
Median award£1.3m
Contracts tracked4
Contracts ending soonest (2 of 2)
| Contract | Buyer | Incumbent supplier(s) | Value | Ends |
|---|---|---|---|---|
| Out of Hours Telephony Services
Find a Tender · CPV 79510000 |
Wales and West Housing Association Ltd | Doro Care t/a Carieum UK Ltd | £82k | 31 Jul 2027
re-tender likely from ~31 Jan 2027
|
| Phase 2 Contact Centre Services
call-off
Contracts Finder · CPV 79512000 |
Department for Work and Pensions | G4S Facilities Management (UK) Ltd | £200.0m | 12 Mar 2028
re-tender likely from ~12 Sep 2027
|
See all 2 in the renewal radar
Top buyers
| Buyer | Contracts | Value |
|---|---|---|
| Department for Work and Pensions | 1 | £200.0m |
| Transport for Wales | 1 | £1.5m |
| DVSA - Driver and Vehicle Standards Agency | 1 | £1.3m |
| Wales and West Housing Association Ltd | 1 | £82k |
Most frequent incumbents
| Supplier | Contracts | Value |
|---|---|---|
| G4S Facilities Management (UK) Ltd | 1 | £200.0m |
| Journeycall Ltd | 1 | £1.5m |
| go-centric Ltd | 1 | £1.3m |
| Doro Care t/a Carieum UK Ltd | 1 | £82k |
Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.