Stoke on Trent City Council - Telecare Services Notice
This is a short summary. Read the official notice on Find a Tender for the full details, documents and how to respond. Buyer contact details are on the official notice; we don't republish them.
Description (from the notice)
Stoke on Trent City Council currently provides an in-house Telecare Service offer, renowned for its gold standard across all elements. The Telecare Service provides assistive technology services to self-funders in the Stoke-on-Trent and immediate-surrounding area, and to adult social care clients in Stoke-on-Trent. The service includes: - Assessment of telecare equipment requirements, - Purchase, provision, maintenance and recycling of relevant equipment, - monitoring of activations, medical triage of emergency calls and taking actions to meet people's requirements (using response service wherever safe to do so, rather than ambulance callout), - 24/7 emergency response including attendance at the person's house, medical triage, taking vital signs, moving people from floor to bed/chair using lifting equipment and safe moving techniques and welfare visits. Our internal service is currently supporting 4500 clients overall, each of whom have access to emergency response and 24/7 services. The service operates to the following targets: - Answering activations = 99% within 1 minute, 99.5% within 3 minutes. This does not include where calls are answered and put on hold. - Emergency re…
CPV 32000000 · Legacy (pre-PA2023) notice · PCR2015 · first published 15 Nov 2024
Lots
| Lot | Title | Value | Contract end |
|---|---|---|---|
| 1 | value not published | not published |
Notice history
- 15 Nov 2024: Legacy (pre-PA2023) notice
- 16 Dec 2024: Legacy (pre-PA2023) notice
Contains public sector information licensed under the Open Government Licence v3.0. Data from Find a Tender and Contracts Finder; updated every 2 hours. Where a notice doesn't publish a contract end date we show "end date not published" - we never guess.